Telehealth

Yes! We can care for NEW and current patients online

To allow Oregon Medical Group to continue to care for you in a manner that is more comprehensive than what a phone call allows, but that keeps you home and away from COVID-19, we have implemented a digital ‘telehealth’ approach via Doxy.me. This tool lets you and your provider have an appointment using video. (It’s a lot like Facetime or a video call, but with HIPAA-level security to ensure your privacy.) If you and your clinician feel you need to be seen at this time and that telehealth is sufficient, you’ll be given additional information when you call your clinic. 

 

The telehealth tool we have adopted is called Doxy and its requirements on your end are basic

  • You need a smartphone or iPhone with a camera and microphone and access to the internet OR you need a computer with a camera and microphone, and internet access. 
  • Our clinicians found that the desktop or laptop model worked better than the phone, simply because the larger screen allowed for an experience that is closer to what we’re accustomed to with a personal visit. 
  • You do not need to download software or register before using this tool.



For a complete summary of OMG's telehealth option, including instructions on how to set-up an appointment and the system requirements for telehealth, CLICK HERE.

Facts About Telehealth and Doxy

What It Is

Telehealth lets us use real-time, interactive audio/visual communication to provide the closest thing to an in-person visit: a video-based session between you and your provider. 

An Oregon Medical Group telehealth visit uses a website called ‘Doxy’ to connect you with a clinician. Basically, you will have a video chat on a computer or mobile device with your clinician. It’s a virtual office visit. 


Privacy

Your Doxy visit is entirely private and confidential. Telehealth visits are never recorded or shared. However, it is very important that you conduct your visits in a private, quiet, secure location. 


Eligibility and Availability

At this time, new and established OMG patients are eligible to have telehealth visits with an OMG clinician.


The Future of In-Person Visits

Telehealth is just one tool OMG is using to provide care and we are relying on it heavily during the coronavirus/COVID-19 situation. You can return to in-person visits when the situation improves or if you and your clinician determine an in-person visit is needed before that. 


Costs and Paying for a Visit

Depending on your insurance coverage, you will be charged your usual co-pay/deductible, or you will be charged as a regular office visit fee for each virtual visit. Call OMG at 541-687-4905 or email RevenueCycleManagement@oregonmed.net for costs specific to your situation and coverage.

The telehealth aspect of this service is not likely to change eligibility for HSA or FSA, but we recommend that you check with your employer or health insurance company to confirm.


To Get Started

Many OMG clinicians are conducting telehealth visits. Please check availability with your clinic.
 


For a complete summary of OMG's telehealth option, including instructions on how to set-up an appointment and the system requirements for telehealth, CLICK HERE.