Oregon Medical Group patients can get MyChart on their Apple® iPhone and Google Android™ devices through a free app. The MyChart app allows you to send and get messages as well as to view test results, appointments, health reminders, and your health summary.

Note: You must set up a MyChart account before using the app on your smartphone. Apple iOS: From your device, go to the Apple® store and search "MyChart." Android: From your device, go to the Google Play™ store and search "MyChart."

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MyChart will give you access to the last three years of your Oregon Medical Group medical records as soon as you have seen a provider with MyChart in place. If you have not seen a provider since the new system was implemented on February 1, 2022, you will not see your medical records. However, they are in our system and your clinician has access to them for your care.

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In MyChart, patients can choose to receive (get) paper bills. To get paper bills, please do the following:

• Log in to your MyChart account.

• Under “Your Menu,” click on the “Billing Summary Activity.”

• Below the bill details, you should see a sentence that reads, “If you would like to receive paper statements, you may cancel paperless billing.” Select the highlighted words “Cancel Paperless Billing.”

• On the new screen that appears, click on the orange button that reads "Receive Paper Statements."

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You can now connect your Apple Health, Google Fit or FitBit apps to MyChart. This lets you keep all your health metrics in one place and allows your providers to view statistics – if you authorize it. The steps vary a bit based on your app and devices, but here’s the general approach: (To get specifics for your app, a quick internet search will help, too.)

1. Log into MyChart.

2. Open “Track My Health”.

3. Select “Manage Connections”.

4. Choose “Connect Account/Connect to…” with the device/app you’re using.

5. Follow the prompts.

6. Get tracking!

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Parents and legal guardians can use MyChart to help take care of their child’s medical care through proxy access, but there are some things to be aware of depending on the child’s age.

Ages 11 and under: Parents and legal guardians can send messages to the child’s providers, schedule appointments, including well-child checks, view upcoming and past appointments, pay bills, view immunization records, test results and more.

Ages 12–17: Once a child turns 12, there are some changes to what parents can see in a child’s MyChart account. While parents can still pay bills and view immunization records, certain information related to appointments and medications won't be available to protect the child’s privacy. Sensitive information like medications and test results are generally not available to those with proxy access. This type of information isn't available to those with proxy access to provide teens with a safe space to seek medical care and guidance.

Ages 18 and older: Once a child turns 18, parents no longer have access to their health record in MyChart and have to be granted access by the adult child. A person 18 years old or older can give a parent access from their own MyChart account by going to “Share MyRecord Activity,” selecting “Friends and Family Access,” and clicking the “Invite Someone” hyperlink.

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To access the records from before February 1, you can save or print your entire record from your old patient portal (My ezAccess) by following these steps:

Log onto the ezAccess patient portal:

1. From the left navigation: Select Documents

2. For each patient you have access to: Select the Patient Name in the Patient selection box

• At the top of the page, select View Medical Information

• Select the “eye” icon on the far-right side of the view

• Medical Data: Default is Include All, Select View

• Message displays: Processing request…

• The CONTINUITY OF CARE DOCUMENT will display

• Select Download - HTML

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